Service Excellence Doesn’t Happen By Chance.
It’s A Matter Of Training, Experience, Processes, & Passion.
At the end of the day, the guy who’s actually doing the work has to be really, really good at what he does in order for you to squeeze every last ounce of benefit from your hearing aids.
So what, exactly, makes a hearing aid professional in eastern Montana really good at testing, selecting, and fitting hearing aids?
The first thing, without a doubt, is passion. At Hearing Connection, we are obsessed with removing the obstacles that hearing loss presents to our clients through exhaustive hearing and speech testing, powerful and precise treatment procedures, and predictable long-term training and support, and we absolutely LOVE what we do.
We are the kinds of guys who can be found in the wee hours of the night, bug-eyed and sleep deprived, obsessing over the best ways to solve our patients’ problems. The kinds of guys who care far more about results and client satisfaction than we do about padding our pocketbooks. The kinds of guys who are truly passionate about making a positive impact in the lives of our friends and neighbors in eastern Montana.
We consider ourselves equal parts artists and technicians. We’ve built an environment where we can focus all of our efforts on your complete satisfaction. We take the time we need to do the job right instead of rushing from person to person, hungry for more sales and hoping to never see you again. We make sure we have the right tools and right training to meet your needs.
We’ve developed highly effective processes for evaluating hearing, fitting hearing aids, and long-term care that cuts through the clutter of today’s “Fit-Em-And-Forget-Em” hearing aid market and proves, with each customer interaction, that we love what we do and the people we do it for.